How to : Service Hub

Scenario: You wish to browse, purchase or bespoke services from the Service Hub.

 

Step 1 - GO TO SERVICE HUB

  • Log in to your Prosper² Membership Portal.

  • In the main navigation click 'Service Hub'.


STEP 2 - BROWSE SERVICES

  • Sort by price and filter by category to browse all services in the Service Hub.

  • Click 'Buy Now' to purchase your chosen service.

  • Complete the pop-up information box for additional information and to set type of reward points.

  • Your invoice will be verified and sent.

  • Pay your invoice to receive your Prosper² Points accordingly.

  • Receive your service.

or

  • Click 'Bespoke Service' to customise the service by entering your desired budget and/or any additional requirements.

  • Complete the pop-up information box for additional information and to set type of reward points.

  • Your bespoke service will be verified and a further consultation may be required before your invoice is sent.

  • Pay your invoice to receive your Prosper² Points accordingly.

  • Receive your service.


STEP 3 - Check your SERVICE HUB

  • Check your Service Hub order has been successfully submitted - your Service Hub purchase history is displayed on your dashboard.

  • Service Hub orders with a status 'pending' are awaiting payment.

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