How to : Service Hub

Scenario: You wish to browse, purchase or bespoke services from the Service Hub.

 

Step 1 - GO TO SERVICE HUB

  • Log in to your Prosper² Membership Portal. 
  • In the main app navigation click Service Hub. 

STEP 2 - BROWSE SERVICES

  • Sort by price and filter by category to find the exact to browse all services in the Service Hub.
  • Click 'Buy Now' to purchase a service.
  • Complete the pop-up information box for additional information and to set type of reward points.
  • Your invoice will be verified and sent. 
  • Pay your invoice to receive your Prosper² Points accordingly.
  • Receive your service.

or

  • Click 'Bespoke' to customise the service by entering your desired budget and/or any additional requirements.
  • Complete the pop-up information box for additional information and to set type of reward points.
  • Your bespoke service will be verified and a further consultation may be required before your invoice is sent. 
  • Pay your invoice to receive your Prosper² Points accordingly.
  • Receive your service.

STEP 3 - Check your SERVICE HUB

  • Check your Service Hub order has been successfully submitted - your Service Hub purchase history is displayed on your dashboard.
  • Service Hub orders with a status 'pending' are awaiting payment.