Create Lasting Business Loyalty
(with Rewards, of course!)
Prosper² Rewards® is the UK’s leading B2B rewards programme, with many companies already using the system to successfully retain their clients on an ongoing basis. In some cases, clients are even being persuaded to spend more than they were previously, as a result of their participation.
With a range of options for all kinds of rewards incentives – including a pre-paid MasterCard and swappable Prosper² Points – there’s certain to be a way your business can benefit from joining the programme.
People buy from people, not from companies. In today’s buyer-empowered world, businesses increasingly consult their network of peers for recommendations and guidance during their purchasing process. A company’s loyal customers will be a key reason for it to make the shortlist in that network of recommendations.
Prosper² maximises your B2B relationships by offering a unique way to reward and incentivise spend. Learn more about building an effective loyalty programme.
Developing an existing customer is more valuable than acquiring a new one, by a factor of up to 10. B2B marketers are now under increasing pressure to deepen relationships in order to retain their valuable existing customer base.
How Reward Points Work for You.
B2B rewards programmes are great for inspiring loyalty among your existing clients. But how can you go about attracting new business with this type of system? We outline a few ways to capitalise on the opportunities for increasing sales with Prosper² Rewards.
We’re all familiar with the concept behind a B2C loyalty programme. Air Miles, Nectar Points, Boots Advantage Points – there are many famous versions of the central idea that spending more money at particular outlets leads to the accumulation of loyalty points which we can use for future spending.
As businesses, we all want to ensure we generate as much revenue as possible from each one of our customers. One of the most valuable ways to do this is to increase the amount that each customer spends with us over the lifetime of the relationship
In a competitive marketplace where customers find it easy to switch supplier, loyalty programmes are an effective way to maximise and develop your customers and improve your profitability. If you want to build a loyal clientele, keeping the customer satisfied isn't always enough.
64% of SMEs report that loyalty reward cards have been effective for them, meaning the programme makes more money than it costs to maintain It’s important for business owners to keep in mind that customer loyalty isn’t just for big businesses – a well-designed program can help any size business scale and reach new heights. So, how can a loyalty reward card help your SME?
We signed up to a Black Prosper² Membership trial in September and have been recommending the reward programme to everyone that will listen.
Your customers are other businesses. They have their own business to run. They're not likely to be looking for all the bells and whistles in your loyalty program but are likely to be looking to see if you have one. They don't want to evaluate lots of actions that you may reward.
Increase client spend, maximise share of wallet and attract new business with our unique B2B loyalty program.
What’s the cost of losing a customer? ‘A lot’ is the simple answer, especially in B2B markets where the pool of prospective customers is limited and each sale tends to be high value.
We can be a bit more specific about the cost of losing a customer though.
In the past B2B marketers have mostly viewed B2C loyalty and reward programs as irrelevant, determining instead that businesses won’t respond - and in any case customer retention is the responsibility of those in sales, service and support.